Customer Experience Specialist

Job Description

Foundever is seeking a dedicated Customer Experience Specialist to join our global team. As a CX Specialist at Foundever, you will handle inbound service calls, drive customer satisfaction through various communication channels, and provide professional customer service. We offer paid training, growth opportunities, and a supportive work environment.

Responsibilities

• Handle inbound service calls and inquiries.
• Interact with customers through voice, chat, and email communications.
• Navigate through multiple systems and tools efficiently.
• Participate in ongoing training and skill development programs.

Qualifications

• Strong communication skills and ability to assist customers effectively.
• Problem-solving skills with a positive attitude.
• Desire for career advancement with a reliable company.
• Ability to work independently and in a team setting.
• Must be 18+ years of age with a high school diploma or GED equivalent.

Benefits

• Award-winning culture with paid training and benefits.
• Opportunity to work on-site and interact with customers on a daily basis.
• Room for growth and development within the company.