Customer Experience Specialist (Inbound Calls Only) Morristown, TN

Job Description

Foundever is seeking a Customer Experience Specialist for inbound calls only at our Morristown, TN location. As part of our dynamic team, you will provide exceptional customer service, handle inquiries, and drive customer satisfaction through various communication channels. Join us and be part of an award-winning culture that values employee development and well-being.

Responsibilities

• Handle inbound service calls professionally.
• Drive customer satisfaction via voice, chat, and email.
• Navigate multiple systems and tools efficiently.
• Participate in ongoing training and skill development.

Qualifications

• Strong communication and problem-solving skills.
• Ability to work independently and within a team.
• Eager to advance in a reliable company environment.
• Must live within 50 miles of Morristown, TN and pass a background check.

Benefits

• On-site position providing professional growth opportunities.
• Training, benefits, and emphasis on employee well-being.
• Opportunity to be the first point of contact for clients.
• Join a global leader in customer experience, Foundever.