- Foundever
- Bear Branch, KY
- 02-23-2024
Job Description
Foundever is looking for a Customer Services Associate to join our team. In this role, you will handle inbound service calls, drive customer satisfaction through communication channels, navigate various systems, and participate in ongoing training and skill development. The position is on-site at our Chavies, KY location and requires strong communication skills, problem-solving abilities, and a customer-oriented mindset.
Responsibilities
- Handle inbound service calls
- Drive customer satisfaction through voice, chat, and/or email communications
- Navigate through multiple systems and tools
- Ongoing training and skill development
Qualifications
- Live within 50 miles of Chavies, KY
- Strong communication and problem-solving skills
- Desire for career progression
- Ability to work independently and in a team
- High school diploma or GED
- Must pass a background check
A Fantastic Opportunity
As a Customer Services Associate, you will be the first point of contact for clients, delivering professional customer service and resolving issues. You will have the chance to make a significant impact through your interactions and contributions. Join an award-winning culture that values its employees and offers opportunities for growth and development.
About Foundever™
Foundever is a global leader in the customer experience industry, providing solutions for numerous leading brands. We prioritize employee well-being and provide the necessary tools for success. With a commitment to innovation and quality service, we strive to create meaningful connections with our clients and customers.