Customer Services Associate (No Outbound Calls)

Job Description

Join Foundever as a Customer Services Associate, where you will handle inbound service calls and provide exceptional customer service through voice, chat, and email communications. Navigating various systems and tools while continuing your training and skill development will be key in this role.

Responsibilities

• Handle inbound service calls with professionalism.
• Drive customer satisfaction through voice, chat, and email support.
• Navigate through multiple systems and tools efficiently.
• Ongoing training and skill development opportunities.

Qualifications

• Strong communication skills.
• Problem-solving abilities with a can-do attitude.
• Desire to advance in a reputable company.
• Ability to work independently and as part of a team.
• Must be 18+ years old with at least a high school diploma or GED equivalent.
• Position requires on-site work within 50 miles of Morristown, TN.

Benefits

Foundever offers a rewarding work environment with paid training and benefits that support your financial, physical, and mental well-being. Join a company that values employee growth and provides opportunities for career development. Be part of a team dedicated to delivering exceptional customer experiences.