Customer Services Representative (Chavies, KY)

  • Foundever
  • Hazard, KY
  • time-alarm-solid 02-23-2024

Job Description

We are looking for a Customer Services Representative to join our team at Foundever in Chavies, KY. As a vital part of our organization, you will handle inbound service calls, drive customer satisfaction through various communication channels, and assist with navigating systems and tools. Our focus is on providing professional and high-quality customer service to our clients.

Responsibilities

  • Handle inbound service calls and communications.
  • Drive customer satisfaction through voice, chat, and email.
  • Navigate through multiple systems and tools.
  • Participate in ongoing training and skill development.

Qualifications

  • Excellent communication skills and problem-solving abilities.
  • Ability to work independently and collaboratively within a team.
  • 18+ years old with a high school diploma or GED equivalent.
  • Ability to work on-site in Chavies, KY.

Benefits

Join a team that values its employees and offers award-winning training and benefits for your financial, physical, and mental well-being. Be a part of a global leader in the customer experience industry and enjoy working with some of the world's most renowned brands.