- Foundever
- East Stone Gap, VA
- 02-23-2024
Job Description
Foundever is seeking Customer Services Specialists for our Wise, VA location. As an inbound calls specialist, you will play a crucial role in delivering exceptional customer service and support. Join our team to be part of an award-winning culture and work environment, with opportunities for growth and development.
Responsibilities
- Handle inbound service calls professionally.
- Drive customer satisfaction through voice, chat, and email communications.
- Navigate through multiple systems and tools efficiently.
- Participate in ongoing training and skill development programs.
Qualifications
- Strong communication skills and ability to multitask effectively.
- Problem-solving aptitude and positive attitude.
- Desire to advance in a reputable company.
- Comfortable working both independently and as part of a team.
- Must be 18+ years old with a high school diploma or GED equivalent.
- Living within 50 miles of Wise, VA 24293 is required for this on-site position.
Benefits
As a Customer Services Specialist at Foundever, you will enjoy working on-site in an environment focused on employee well-being and career growth. Receive paid training, competitive benefits, and the opportunity to make a difference in customers' lives while being part of a global leader in the customer experience industry.