- Foundever
- Wise, VA
- 02-23-2024
Job Description
We are seeking a Customer Services Specialist at Foundever in Wise, VA. As part of our global team, you will handle inbound service calls, drive customer satisfaction through various communication channels, and navigate multiple systems to provide excellent service. This role requires strong communication skills, problem-solving abilities, and a customer-centric approach.
Responsibilities
- Handle inbound service calls.
- Drive customer satisfaction through voice, chat, and/or email communications.
- Navigate through multiple systems and tools.
- Participate in ongoing training and skill development.
Qualifications
- Strong communication skills and ability to navigate between screens.
- Problem-solver with a positive attitude.
- Desire to grow with a reputable company.
- Ability to work both independently and as part of a team.
- Must be 18+ years old with a high school diploma or GED.
- Must live within 50 miles of Wise, VA 24293.
Benefits
Join an award-winning culture with paid training and benefits that prioritize your well-being. Work on-site to provide compassionate customer service and be part of a global team that creates meaningful connections with clients.