- Foundever
- Norton, VA
- 02-23-2024
Job Description
Join Foundever as a Customer Services Specialist in Wise, VA and be the frontline support for our global industry clients. This role involves answering inbound customer service calls, resolving issues through voice, chat, and email communications, and navigating various tools and systems. We provide paid training and opportunities for advancement to empower your career growth.
Responsibilities
- Handle inbound service calls professionally.
- Enhance customer satisfaction through effective communication channels.
- Utilize multiple systems and tools to assist customers efficiently.
- Engage in continuous training and skill development.
Qualifications
- Live within 50 miles of Wise, VA and work on-site.
- Demonstrate strong communication and problems-solving skills.
- Driven to advance within a stable company.
- Ability to work autonomously or as part of a team.
- Minimum age of 18 and high school diploma or equivalent.
- Pass a background check successfully.
Benefits
Enjoy a supportive work environment with paid training and benefits that prioritize your well-being. Be part of a global team that values employee experience and provides opportunities for growth within the dynamic CX industry.
Apply now to start your journey with Foundever, where you can create connections, value conversations, and be part of a culture that celebrates success every day.