- Foundever
- Virginia
- 02-23-2024
Job Description
Foundever is currently seeking a Customer Support Representative to join our team. As a Customer Support Representative, you will handle inbound service calls, provide exceptional customer service through voice, chat, and email communications, navigate various systems and tools, and continuously develop your skills through training. This role offers a fantastic opportunity to be the initial point of contact for clients, offering professional customer service and resolving issues effectively. Join a dynamic team that values employee well-being and provides growth opportunities.
Responsibilities
- Handle inbound service calls.
- Drive customer satisfaction through various communication channels.
- Navigate multiple systems and tools efficiently.
- Participate in ongoing training and skill development.
Qualifications
- Strong communication skills and the ability to multitask effectively.
- Problem-solving skills and a positive attitude.
- Desire to advance in a stable company.
- Ability to work both independently and collaboratively.
- Must be 18 years or older and possess a high school diploma or equivalent.
- Live within 50 miles of 10431 Pinnacle Dr, Wise, VA 24293.
Benefits
Enjoy a supportive work environment with paid training, competitive benefits, and opportunities for career growth. As part of a globally recognized customer experience leader, Foundever offers a rewarding culture focused on employee well-being and professional development.