- Foundever
- Morristown, TN
- 02-23-2024
Job Description
Foundever is seeking a Customer Support Specialist to join our global team. As a key player in our CX solutions delivery, you will handle inbound service calls, drive customer satisfaction through different communication channels, and navigate various systems effectively. Enjoy the opportunity to provide professional customer service and enhance client experiences in a collaborative environment.
Responsibilities
- Handle inbound service calls with excellence.
- Drive customer satisfaction through voice, chat, and email interactions.
- Navigate through multiple systems and tools efficiently.
- Participate in ongoing training and skill development programs.
Qualifications
- Must live within 50 miles of Morristown, TN.
- Strong communication skills and problem-solving abilities.
- Desire to advance your career and work independently or as part of a team.
- Minimum requirement: 18+ years old with a high school diploma or GED.
Benefits
Join a culture with a 35+ year legacy of exceptional customer service and employee experience. Receive paid training and competitive benefits to support your holistic well-being while making a difference in customer interactions.