- Foundever
- Appalachia, VA
- 02-23-2024
Job Description
Join Foundever™ as a Customer Support Specialist, where you will play a vital role in delivering exceptional customer service to global industry clients. At Foundever, we focus on inbound calls only, providing a supportive environment for your growth and development. This on-site position requires strong communication skills and problem-solving abilities to ensure customer satisfaction through various communication channels.
Responsibilities
- Handle inbound service calls professionally.
- Drive customer satisfaction through voice, chat, and email communications.
- Navigate multiple systems and tools effectively.
- Prioritize ongoing training and skill development.
Qualifications
- Strong communication skills and ability to multitask.
- Problem-solver with a positive attitude.
- Desire to grow within a stable and reputable company.
- Ability to work both independently and collaboratively.
- Minimum age requirement: 18 years.
- High school diploma or GED equivalent.
- Passing a background check is mandatory.
Benefits
You will have the opportunity to be the first point of contact for clients, providing professional and high-quality customer service. Enjoy working onsite, leveraging your compassion to assist customers with paid training and benefits supporting your well-being. Join an award-winning culture that values your contributions and fosters your personal and professional growth.