- Canon Solutions America, Inc.
- Walnut Creek, CA
- 02-07-2024
Job Description
We are looking for a dynamic Field Service Manager to lead our team of technical specialists at Canon Solutions America, Inc. As the Field Service Manager, you will be responsible for overseeing a team that services and supports specific business system products and services, ensuring total customer satisfaction and continuous team development.
Responsibilities
- Manage and empower a team of technical Digital Service Specialists.
- Hire, train, and develop technical representatives.
- Resolve customer issues promptly to achieve customer satisfaction.
- Oversee merchandise and inventory processes.
- Educate the team on new technology advancements.
Requirements
- Bachelor's degree or equivalent experience with at least 7 years in management.
- Service management experience in the technology industry.
- Hands-on field technical experience with digital and electromechanical technology.
- Strong communication and leadership skills.
Company Overview
Canon Solutions America, Inc. delivers cutting-edge enterprise, production, and large format printing solutions with professional service offerings. As part of Canon Inc., we prioritize innovation, sustainability, and cost efficiency through digital and traditional printing solutions.
Benefits
- Competitive base salary: $66,560 - $89,830.
- Comprehensive benefits package including medical, dental, and vision.
- Retirement savings plan, educational assistance, and recognition programs.
If you are ready to lead a dedicated team in a dynamic work environment, apply now!