Intuit Customer Experience Associate (No Cold Calling)

Job Description

Join Foundever as an Intuit Customer Experience Associate (No Cold Calling) and be part of a global leader in the CX industry. You will handle inbound service calls, drive customer satisfaction through voice, chat, and email communications, and provide professional and high-quality customer service to clients. As a crucial point of contact, you will have the opportunity to demonstrate problem-solving skills, compassion, and the ability to navigate systems efficiently.

Responsibilities

• Handle inbound service calls.
• Drive customer satisfaction through voice, chat, and email communications.
• Navigate through multiple systems and tools.
• Participate in ongoing training and skill development.

Qualifications

• Strong communication skills with the ability to assist customers efficiently.
• Problem-solving skills with a positive attitude.
• Desire to advance your career with a reputable company.
• Ability to work independently and collaboratively within a team.
• Must reside within 50 miles of 10431 Pinnacle Dr, Wise, VA 24293.
• Must be 18+ years old with a high school diploma or GED equivalent.
• Successful completion of a background check required.

Benefits

Join an award-winning culture with 35+ years of industry-leading experience. Enjoy the fulfillment of helping customers while prioritizing your financial, physical, and mental well-being with paid training and benefits.