Intuit Customer Experience Representative (Inbound Calls Only)

  • Foundever
  • East Stone Gap, VA
  • time-alarm-solid 02-23-2024

Job Description

We are looking for a dedicated Intuit Customer Experience Representative specializing in handling inbound calls to join our team at Foundever. As a cornerstone of our customer service, you will be responsible for driving customer satisfaction through various communication channels and systems. This role offers paid training, growth opportunities, and the chance to work alongside a talented and diverse team.

Responsibilities

  • Handle inbound service calls professionally and efficiently.
  • Drive customer satisfaction through voice, chat, and email interactions.
  • Navigate through multiple systems to provide accurate and timely assistance.
  • Participate in ongoing training to enhance skills and knowledge.

Qualifications

  • Strong communication skills and ability to multitask effectively.
  • Problem-solving mindset with a positive attitude towards customer service.
  • Desire to grow professionally within a supportive and stable organization.
  • Ability to work both independently and collaboratively in a team environment.

Benefits

This role offers an enriching opportunity to be the initial point of contact for clients, providing top-tier customer service and resolution. With a focus on enhancing the employee experience, you'll receive paid training and benefits to support your well-being and professional development.