Intuit Customer Service Specialist

Job Description

We are looking for an Intuit Customer Service Specialist to join our team at Foundever. As a key member of our customer experience solutions provider, you will handle inbound service calls, ensuring customer satisfaction through various communication channels. This role involves navigating systems, continuous skill development, and providing professional customer service to clients and third-party contacts.

Responsibilities

• Handle inbound service calls and correspondence.
• Drive customer satisfaction through voice, chat, and email interactions.
• Navigate multiple systems and tools efficiently.
• Engage in ongoing training and skill development.

Qualifications

• Strong communication skills and the ability to multitask effectively.
• Problem-solving mentality with a proactive approach.
• Desire for career advancement in a stable work environment.
• Ability to work both independently and collaboratively as part of a team.

Benefits

• An award-winning culture focused on employee development and well-being.
• On-site work setting for hands-on customer engagement.
• Professional growth opportunities and paid training.
• Comprehensive benefits package prioritizing financial, physical, and mental wellness.