- Foundever
- Appalachia, VA
- 02-23-2024
Job Description
Foundever, a global leader in the customer experience (CX) industry, is seeking an enthusiastic Intuit Customer Service Specialist to join our dynamic team in Wise, VA. As the first point of contact for clients, you will play a crucial role in delivering top-notch customer service through inbound calls, chats, and emails. This position offers opportunities for growth, paid training, and a supportive work environment focused on employee well-being.
Responsibilities
- Handle inbound service calls with professionalism and empathy.
- Drive customer satisfaction through effective communication via voice, chat, and email channels.
- Navigate multiple systems and tools efficiently to assist customers.
- Participate in ongoing training and skill development programs.
Qualifications
- Located within 50 miles of Wise, VA.
- Strong communication skills and ability to multitask while assisting customers.
- Solution-oriented mindset with a positive attitude.
- Desire to advance career within a reputable company.
- Ability to work both independently and collaboratively.
- Must be at least 18 years old with a high school diploma or equivalent.
- Pass background check successfully.
Benefits
Join a team that values its employees' well-being and offers paid training programs to support your growth. Work on-site in a supportive environment that prioritizes your financial, physical, and mental health. At Foundever, you will make a difference in customers' lives every day.