Intuit Customer Service Specialist

  • Foundever
  • Norton, VA
  • time-alarm-solid 02-23-2024

Job Description

We are looking for an Intuit Customer Service Specialist to join the team at Foundever. As a key member of our customer experience solutions team, you will handle inbound service calls, drive customer satisfaction through various communication channels, and navigate multiple systems to provide quality support. This role offers the opportunity for ongoing training and career development within our award-winning organization.

Responsibilities

  • Handle inbound service calls with professionalism.
  • Utilize voice, chat, and email communications to enhance customer satisfaction.
  • Navigate through diverse systems and tools efficiently.
  • Participate in continuous training and skill enhancement programs.

Qualifications

  • Must reside within 50 miles of 10431 Pinnacle Dr, Wise, VA 24293 for on-site work.
  • Strong communication skills and ability to multitask.
  • Problem-solving mindset with a positive attitude.
  • Desire to grow with a reputable company.
  • Comfortable working both independently and in a team environment.
  • Minimum age requirement of 18 years.
  • High school diploma or equivalent.
  • Successful completion of a background check.

Benefits

Foundever provides an exceptional work environment with a longstanding culture of excellence. Join a team dedicated to enhancing customer experiences for global brands. Enjoy on-site work and benefit from paid training and comprehensive wellness programs that support your financial, physical, and mental well-being.