- Foundever
- Big Stone Gap, VA
- 02-23-2024
Job Description
Join Foundever as an Intuit Customer Service Specialist focusing on handling inbound service calls and ensuring exceptional customer satisfaction. This role requires effective communication skills, problem-solving abilities, and a proactive approach to customer service. As part of our team, you will have the opportunity to grow your career in a supportive environment while providing top-notch service to our clients.
Responsibilities
- Handle inbound service calls and provide assistance through voice, chat, and email channels.
- Navigate efficiently through various systems and tools to address customer inquiries.
- Participate in ongoing training and skill development to enhance performance.
Qualifications
- Must reside within 50 miles of 10431 Pinnacle Dr, Wise, VA 24293 for on-site work.
- Strong communication skills and ability to multitask while assisting customers.
- Positive attitude, eagerness to advance career, and capability to work both independently and collaboratively.
- Minimum age of 18 and high school diploma or GED equivalent required.
- Successful background check completion.
Benefits
- Opportunity to be the primary point of contact for clients and deliver exceptional customer service.
- Professional growth within a reliable company known for industry-leading experience.
- Thriving work environment that prioritizes employee well-being and offers paid training and benefits.