- Foundever
- Norton, VA
- 02-23-2024
Job Description
Join Foundever as an Intuit Customer Service Specialist, where you will exclusively handle inbound calls for our global industry clients. As part of our team, you will provide professional customer service, technical support, and warranty options to customers with a focus on delivering exceptional experiences.
Responsibilities
- Handle inbound service calls with a professional and friendly manner.
- Drive customer satisfaction through voice, chat, and/or email communication channels.
- Navigate through multiple systems and tools efficiently.
- Participate in ongoing training and skill development programs.
Qualifications
- Must live within a 50-mile radius of 10431 Pinnacle Dr, Wise, VA 24293 as this is an on-site position.
- Strong communication skills and ability to multitask effectively.
- Problem-solving skills with a positive attitude.
- Desire for career advancement in a reputable company.
- Ability to work both independently and collaboratively with a team.
- Minimum of 18 years old with a high school diploma or GED equivalent.
- Successful completion of a background check.
A Fantastic Opportunity
As an Intuit Customer Service Specialist, you will serve as the initial point of contact for clients, ensuring professional and high-quality customer interactions. Your role will involve handling customer inquiries and complaints, empowering you to proactively resolve issues using established procedures and systems.
You’ll Enjoy
- An award-winning company culture with over 35 years of industry-leading experience.
- On-site work environment that emphasizes employee well-being and development.
- Paid training programs and benefits that prioritize your financial, physical, and mental wellness.