- Foundever
- Big Stone Gap, VA
- 02-23-2024
Job Description
Foundever is seeking an Intuit Customer Services Representative to join our innovative team in Wise, VA. As a key member of the customer service department, you will handle inbound service calls, drive customer satisfaction through various communication channels, and provide top-notch support using our systems and tools. This on-site role offers growth opportunities and paid training to enhance your skills and advance your career. Join us in delivering exceptional customer service without cold calling, and be part of a dynamic team that values professional development and employee well-being.
Responsibilities
- Handle inbound service calls.
- Drive customer satisfaction through voice, chat, and/or email communications.
- Navigate through multiple systems and tools.
- Participate in ongoing training and skill development.
Qualifications
- Must live within 50 miles of Wise, VA.
- Strong communication skills and the ability to multitask.
- Problem-solving abilities with a positive attitude.
- Desire to grow with a reliable company.
- Ability to work independently and collaboratively.
- Minimum 18 years of age with a high school diploma or GED equivalent.
- Successful completion of a background check.
Benefits
Enjoy a supportive and award-winning work culture that prioritizes employee well-being. Benefit from on-site work, training opportunities, and a chance to make a difference in customer interactions. Join a global leader in customer experience and be part of a team dedicated to creating connections and providing value in every interaction.