Intuit Customer Services Specialist

Job Description

Foundever is looking for an Intuit Customer Services Specialist to join our team. As a Customer Services Specialist, you will handle inbound service calls, drive customer satisfaction through various communication channels, and navigate multiple systems to provide high-quality service. This role offers the opportunity for skill development and advancement within a supportive environment.

Responsibilities

• Handle inbound service calls.
• Drive customer satisfaction through voice, chat, and email communications.
• Navigate through multiple systems and tools.
• Participate in ongoing training and skill development.

Qualifications

• Strong communication skills and ability to assist customers efficiently.
• Problem-solving abilities with a positive attitude.
• Desire to progress within a reputable organization.
• Comfort working independently and as part of a team.

A Fantastic Opportunity

The role of Customer Services Specialist at Foundever involves being the initial point of contact for clients, providing professional and high-quality customer service. You will have the autonomy to resolve customer issues following established procedures, processes, and systems.

You’ll Enjoy

• An award-winning culture focused on employee experience.
• On-site work environment.
• Paid training and benefits prioritizing well-being.
• A sense of purpose in your role.

About Foundever

Foundever is a global leader in the customer experience industry, supporting millions of customer conversations daily in various languages and countries. Our employees are dedicated to creating connections and providing value through innovative solutions.