- Foundever
- Appalachia, VA
- 02-23-2024
Job Description
We are looking for a dedicated Intuit Customer Support Associate to join our team in Wise, VA. At Foundever, we focus on delivering exceptional customer experiences through inbound service calls, chat, and email communications. The role involves resolving customer inquiries, providing technical support, and ensuring customer satisfaction without any cold calling involved.
Responsibilities
- Handle inbound service calls and customer inquiries.
- Communicate effectively through voice, chat, and email channels.
- Navigate various systems and tools efficiently.
- Participate in ongoing training and skill development.
Qualifications
- Must live within 50 miles of the Wise, VA office.
- Strong communication skills and problem-solving abilities.
- Desire to grow with a reputable company and work independently or as part of a team.
- Minimum age requirement of 18 years and a high school diploma or equivalent.
- Successful completion of a background check.
Benefits
Join a winning culture with over 35 years of industry experience. Enjoy on-site work with paid training, professional development opportunities, and benefits that prioritize your well-being. Be part of a global CX leader making a difference through digital solutions and empathetic customer interactions.