- Auto Centers
- Clinton, IN
- 02-27-2024
Job Description
We are looking to hire a Service Advisor to join our team at Auto Centers. As a Service Advisor, you will consult with customers regarding their vehicle service needs and ensure an exceptional customer experience.
Responsibilities
- Communicate directly with customers to understand and address their service requirements.
- Schedule service appointments efficiently to meet customer needs.
- Oversee and ensure that service technicians complete work promptly and accurately.
- Perform various other duties as assigned to support the service department.
Requirements
Knowledge, Skills, and Abilities:
- Analytical and detail-oriented with the ability to synthesize information effectively.
- Excellent problem-solving skills and customer service abilities.
- Strong oral communication and delegation skills.
- Experience in managing people and ensuring quality service delivery.
- Demonstrated commitment to ethics, quality, safety, and security.
Preferred Education/Experience:
One year certificate from college or technical school, related experience, or equivalent.
Supervisory Responsibilities
Directly supervise a team of service technicians in the department, following organizational policies and laws.
Work Environment
Encounter a work environment with moderate noise levels and occasional exposure to moving mechanical parts.
Physical Demands
Requirements include standing, walking, and occasional sitting to perform job functions.
Other Duties
This job description may change over time to adapt to organizational needs.