- Teleperformance USA
- Port Saint Lucie, FL
- 02-26-2024
Job Description
We are looking for a talented Social Media Content Moderator to join our team at Teleperformance USA. This on-site position, based in Port Saint Lucie, Florida, offers you the opportunity to play a vital role in ensuring a positive social experience for all users on our client's platform.
Responsibilities
- Review user-generated content to uphold community guidelines.
- Engage in frequent training to stay updated on policies.
- Classify and address sensitive content according to client parameters.
- Resolve complex content issues promptly and with high quality.
- Provide insights for process and product enhancements.
Requirements
- Strong internet navigation skills, particularly in social media and commercial websites.
- Excellent spelling, grammar, and reading abilities.
- Emotional intelligence, resilience, and attention to detail.
- Flexibility to adapt to changing business needs and work various shifts.
- Basic computer proficiency and ability to multitask.
- Typing speed of 25 words per minute.
- High school diploma or equivalent.
Preferred Qualifications
- Past experience in social media review/monitoring.
- Consistent work history and strong communication skills.
Join Our Team
Teleperformance USA offers a supportive and inclusive work environment where employees are encouraged to excel. We are committed to promoting happiness, health, and work-life balance among our staff. If you are ready to contribute your best, apply now to be part of our TP family!