Customer Experience Associate

Job Description

Foundever is seeking a dedicated Customer Experience Associate to join our global team. As a key player in our industry, you will handle inbound service calls, drive customer satisfaction through various communication channels, and navigate multiple systems to deliver exceptional service. This on-site position offers growth opportunities and a supportive work environment where you can make a difference.

Responsibilities

• Handle inbound service calls professionally.
• Drive customer satisfaction through voice, chat, and email communications.
• Navigate efficiently through multiple systems and tools.
• Participate in ongoing training and skill development.

Qualifications

• Strong communication skills and the ability to multitask.
• Problem-solving skills with a positive attitude.
• Desire to grow with a reputable company.
• Ability to work independently and collaboratively.
• Must be 18+ years old with a high school diploma or GED.
• Must live within 50 miles of Wise, VA 24293.

Benefits

Join Foundever, a global leader in customer experience, with a supportive and inclusive work culture. Enjoy paid training, benefits, and the opportunity to improve the employee experience while creating connections with clients. Be part of a diverse and innovative team that thrives on making a difference every day.

Apply now and be the first point of contact for our valued clients!