Customer Experience Representative (No Cold Calling) Wise, VA

Job Description

Foundever is seeking a Customer Experience Representative for their Wise, VA location. As the first point of contact for clients, you will provide professional and high-quality customer service through inbound calls, chats, and emails. This role requires strong communication skills, problem-solving abilities, and a dedication to customer satisfaction.

Responsibilities

• Handle inbound customer service calls effectively.
• Drive customer satisfaction through various communication channels.
• Navigate multiple systems and tools efficiently.
• Participate in ongoing training and skill development opportunities.

Qualifications

• Reside within 50 miles of Wise, VA location.
• Demonstrate excellent communication and problem-solving skills.
• Show eagerness to advance your career in a reliable company.
• Work well independently and in a team environment.
• Minimum age requirement: 18 years.
• High school diploma or GED equivalent.
• Pass a background check.

Benefits

Foundever offers a supportive and inclusive culture with opportunities for growth. Join an award-winning team with paid training and benefits to support your well-being and career development.