Customer Services Representative (No Cold Calling)

Job Description

Join Foundever as a Customer Services Representative (No Cold Calling) and be part of our global team delivering exceptional customer service solutions. This role involves handling inbound service calls, driving customer satisfaction through various communication channels, and continuously developing your skills with ongoing training. We are committed to your growth and offer internal promotion opportunities.

Responsibilities

• Handle inbound service calls and inquiries.
• Enhance customer satisfaction through voice, chat, and email interactions.
• Utilize multiple systems and tools effectively.
• Participate in ongoing training and skill development.

Qualifications

• Location requirement within 50 miles of Chavies, KY.
• Strong communication skills and problem-solving abilities.
• Desire for career advancement in a reputable organization.
• Ability to work both independently and collaboratively.
• 18+ years old with high school diploma or GED.
• Successful background check completion.

Benefits

As a Customer Services Representative at Foundever, you will be the frontline ambassador for our brand, delivering professional and high-quality service to our clients. You will have the support to take initiative while following established procedures to ensure customer satisfaction. Join us in a rewarding environment that prioritizes your well-being with paid training and comprehensive benefits.