- Foundever
- Rowdy, KY
- 03-04-2024
Job Description
Foundever™ is seeking a Customer Services Specialist to join our team in Chavies, KY. As an integral part of our customer experience solutions, you will handle inbound service calls, drive customer satisfaction through various channels, and navigate multiple systems to provide top-notch assistance.
Responsibilities
- Handle inbound service calls and inquiries.
- Drive customer satisfaction via voice, chat, and email communications.
- Navigate through various systems and tools efficiently.
- Participate in ongoing training and skill development.
Qualifications
- Strong communication skills and ability to assist customers effectively.
- Problem-solving mindset and positive attitude.
- Desire for career advancement with a reputable company.
- Ability to work both independently and collaboratively.
- Minimum age of 18 with a high school diploma or GED.
- Must live within 50 miles of Chavies, KY.
- Successful background check completion.
Opportunity
As a Customer Services Specialist at Foundever™, you will be the frontline representative providing professional customer service and resolutions. You will have the autonomy to address customer needs using established procedures while delivering top-tier service.
Benefits
- On-site position with the opportunity to work on-site.
- Award-winning culture with emphasis on employee well-being.
- Paid training and comprehensive benefits package.