Guest Service Representative

Job Description

We are looking for enthusiastic Guest Service Representatives to join the team at Doubletree Koger Center. This is a great opportunity for both full-time and part-time positions.

Benefits

• Hilton travel benefits.
• Daily Advance Pay.
• Discounts on various products and services.
• Full medical, dental, vision, and more insurance benefits for full-time positions.

Responsibilities

• Ensure consistent and dependable attendance.
• Greet guests warmly and maintain a professional demeanor.
• Handle guest check-ins and check-outs according to standards.
• Answer calls, transfer to appropriate departments, and take messages.
• Manage cash handling, credit card verification, and bank reconciliation.
• Assist guests with reservations and service issues.