Intuit Customer Experience Specialist

Job Description

Foundever is looking for an Intuit Customer Experience Specialist to join our global team. As a crucial part of the Customer Experience (CX) industry, you will play a key role in delivering exceptional service to our global clients. This position involves handling inbound service calls, driving customer satisfaction, and utilizing various communication channels to assist customers. You will have the opportunity for ongoing training, skill development, and career advancement within our innovative and award-winning company.

Responsibilities:

• Handle inbound service calls to provide professional customer service.
• Drive customer satisfaction through voice, chat, and/or email communications.
• Navigate through multiple systems and tools effectively.
• Participate in ongoing training and skill development opportunities.

Qualifications:

• Strong communication skills and ability to multitask effectively.
• Problem-solving capabilities with a positive attitude.
• Desire to advance your career within a reputable company.
• Ability to work independently as well as in a team environment.
• Must reside within 50 miles of 101 Sykes Blvd, Chavies, KY 41272.
• Minimum of 18 years of age with a high school diploma or equivalent.
• Successful completion of a background check.

Benefits:

• Opportunity for career growth within a global company.
• Training and development programs to enhance skills.
• An award-winning company culture focused on employee well-being.
• On-site work environment for compassionate customer service.