MRO Sales and Customer Support Manager

Job Description

We are looking for a dedicated MRO Sales and Customer Support Manager to join our team at Middle River Aerostructure Systems, a world-leading manufacturer of aerostructures and components. In this role, you will be responsible for managing aviation contracts, leading sales campaigns, and ensuring customer satisfaction. If you have a background in sales, customer contract, or product management with experience in the aviation industry, we encourage you to apply.

Responsibilities

• Lead and assist on sales campaigns for new contracts and proposals.
• Develop and nurture relationships within the aviation industry to drive MRO business growth.
• Manage contract profitability and customer satisfaction.
• Interact with internal teams and customers to resolve issues and enhance service delivery.
• Contribute to sales and business plans for the business unit.
• Assist in negotiating with key clients and develop operating procedures to support contracts.

Requirements

• Bachelor's degree and a minimum of 5 years of experience in Sales, Customer Contract, or Product Management.
• Previous experience in the aviation industry, particularly in MRO operations.
• Strong communication, interpersonal, and leadership skills.
• Ability to analyze and resolve problems effectively.
• Experience in leading programs or projects.

We are an equal opportunity employer and value diversity in our workforce. Join us in our mission to excel in the aviation industry while promoting equality and merit-based employment decisions.